Contact Us
We'd love to hear from you! Whether you have questions, feedback, or need support, we're here to help.
Get in Touch
General Support
For general questions, feedback, or assistance using Wordlyze
support@wordlyze.comResponse time: Usually within 24-48 hours
Privacy Questions
Questions about our privacy policy, data handling, or cookie usage
privacy@wordlyze.comResponse time: Usually within 48 hours
Security Issues
Report security vulnerabilities or concerns about our platform
security@wordlyze.comResponse time: Priority - within 24 hours
Business Inquiries
Partnerships, collaborations, or business opportunities
business@wordlyze.comResponse time: Usually within 3-5 business days
What to Include in Your Message
🐛 Bug Reports
- • Detailed description of the issue
- • Steps to reproduce the bug
- • Browser and device information
- • Screenshots if applicable
💡 Feature Requests
- • Clear description of the feature
- • How it would help you
- • Use cases or examples
- • Any similar tools you've seen
❓ General Questions
- • What you're trying to accomplish
- • Any specific features you're asking about
- • Context or background information
🎉 Feedback & Testimonials
- • What you like about Wordlyze
- • How we've helped you
- • Suggestions for improvement
- • Permission to share your feedback (optional)
Quick Help
Before reaching out, check if your question is already answered:
Our Location
Wordlyze
India
We're a remote-first team serving users worldwide. While we're based in India, our tool is available globally and works in any timezone.
Connect With Us
Stay updated with our latest features and content:
We Value Your Feedback
Your feedback helps us improve Wordlyze for everyone. Whether you have a suggestion, found a bug, or just want to say hello, we genuinely appreciate hearing from you.
Thank you for being part of our community! 💙
Response Times
We aim to respond to all inquiries as quickly as possible:
- Security Issues: Within 24 hours (priority)
- Bug Reports: Within 24-48 hours
- General Support: Within 24-48 hours
- Privacy Questions: Within 48 hours
- Feature Requests: Within 2-3 business days
- Business Inquiries: Within 3-5 business days
Note: Response times may be longer during weekends and holidays. We appreciate your patience!
Report a Problem
Found something not working as expected? Let us know:
For Technical Issues:
- Email: support@wordlyze.com
- Include: Browser version, device type, and steps to reproduce
- Attach screenshots if helpful
For Security Vulnerabilities:
- Email: security@wordlyze.com
- Please report responsibly - we investigate all reports immediately
- Do not publicly disclose until we've resolved the issue